FAQ

Where is The Collective Self Storage located?
We have two amazing locations to serve your self storage needs
What are the office hours for The Collective Self Storage?
Both locations are open:

Monday to Friday, 9:00AM-6:00PM
Saturday 9:00- 5:00pm
Sunday 10:00am- 4:00pm
When can I access my unit at The Collective Self Storage?
Access your unit Sunday-Saturday from 6 AM to 10 PM at both locations
Am I required to store long-term at The Collective Self Storage?
We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my The Collective Self Storage rent?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.
What documentation do I need to rent a unit at The Collective Self Storage?
A valid form of government-issued ID such as driver’s license, passport, or state ID.
What items am I not allowed to store at The Collective Self Storage?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.